FAQ
As the saying goes… first come, first served which also applies with our booking process. Therefore, to avoid disappointment we advise that you book your entertainment as soon as possible to receive priority of your selected talent.
Don’t stress we will still accommodate you to the best we can. Keep in mind we have peak periods and time slots, which are Saturday nights & months from September through to April so more popular entertainers can be booked out weeks in advance.
Upon making the booking we require an upfront booking fee payment. The remaining balance is then due on the night of your booking and paid directly to the entertainers individually in the form of cash only.
We accept VISA, MasterCard or Bankcard over the phone, Cheque, Direct deposit transfer, Money Order or by coming into our office and paying cash or credit.
In majority of cases you WILL get your preferred entertainer/s however we cannot always guarantee your request due to unforeseen circumstances. We will always notify you if this occurs.
We will contact you the week & the day of your booking to confirm all details and to ensure your event runs as smoothly as possible. If your entertainer is, for any reason running late, either our office or the entertainer will call you and advise a new time of arrival.
This is a rare occurrence with our agency as we have a very strict reliability policy, however, if your entertainer has not arrived within 30 minutes of the proposed arrival time it is imperative you call the agency ASAP so we can follow up and resolve the issue.
We have a NO photo policy. Many of our entertainers have other jobs which may conflict with the industry. Although, some entertainers will charge a small fee to allow a few photos so you MUST consult the entertainers individually upon their arrival. If your guests do not abide by this SIMPLE rule the entertainer is well within their legal rights to take action. Please ensure all mobiles and cameras are either put away or in your pocket to avoid any confusion during the performance so one person does not spoil the event for everyone.
We are dedicated to long term customer satisfaction and pride ourselves on our professionalism. We conduct a personal meet and greet and training process with ALL entertainers before they are given shifts. We do not hire just from an emailed photograph as most other agencies do.
You are guaranteed a successful event when booking through a well-known, professional and reputable agency.
We look forward to entertaining you and your guests soon.